At Eternal Dream, we understand that privacy matters, especially when dealing with sensitive funeral planning information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully.
We collect information you provide directly to us, including:
When you use our platform, we automatically collect:
We use the information we collect for various purposes:
We may share your information in the following circumstances:
When you choose to connect with a funeral home through our platform, we share relevant information (name, contact details, planning preferences) to facilitate your arrangements.
We work with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with government requests.
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
You have certain rights regarding your personal information:
We use cookies and similar tracking technologies to collect and track information and improve our services. Types of cookies we use:
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information (we do not sell your information).
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer: privacy@eternaldream.io
General Inquiries: support@eternaldream.io
Address: 123 Serenity Lane, San Francisco, CA 94103
Phone: +1 (555) 123-4567
Your privacy and trust are important to us. We are committed to protecting your personal information and being transparent about our data practices.